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Lawyerly

Engineering Reliability for Legal News Platform

WP CreativeMarch 2023 - July 2023Product Manager
ReliabilityPerformanceNews PlatformInfrastructure

Summary

Transformed an unreliable legal news platform into a robust, high-performance system. Achieved +109% organic traffic growth by fixing downtime issues, improving page speed, and implementing proper monitoring.

The Challenge

Lawyerly, a legal news platform, faced frequent downtime and slow load times. Readers were frustrated. Editorial team couldn't publish reliably. The platform was losing credibility and traffic due to technical unreliability.

My Approach

  • Conducted infrastructure audit to identify reliability issues
  • Found problems: inadequate hosting, no caching, inefficient database queries
  • Prioritized fixes: eliminate downtime first, then optimize speed
  • Implemented monitoring and alerting systems
  • Created runbooks for common issues to empower editorial team

The Solution

Rebuilt infrastructure for reliability: (1) Hosting upgrade - migrated to enterprise-grade hosting with 99.9% uptime SLA, (2) Performance optimization - implemented Redis caching, optimized database queries, CDN for media, (3) Monitoring - set up uptime monitoring, performance tracking, automated alerts, (4) Scalability - prepared infrastructure to handle traffic spikes during breaking news.

Measurable Impact

99.8%
Uptime

From frequent outages to near-perfect reliability

+109%
Organic Traffic

More readers as site became reliable and fast

-58%
Page Load Time

Faster experience improved engagement and SEO

100%
Publishing Confidence

Editorial team regained confidence in platform reliability

Key Takeaways

Reliability is a feature. For a news platform, uptime directly impacts credibility and traffic.

Performance and SEO are connected. Faster sites rank better and retain more readers.

Monitoring enables proactive fixes. Catching issues before users report them maintains trust.

Empower non-technical teams with runbooks and clear escalation paths.

Technologies & Tools

WordPressRedisCDNDatabase OptimizationUptime MonitoringPerformance Testing