👋 Welcome to my portfolio

Hi, I'mGaurav Chaulagain

AI Solutions & Enterprise Deployment | Agentic Workflow Strategy | Forward Deployed TPM

Technical Project Manager with 5+ years shipping AI products and deploying complex systems at enterprise scale. I’ve taken an AI styling agent from zero to 50K+ users across 14 major retailers, delivered MarTech infrastructure across 18 enterprise properties, and now embed on-site with enterprise customers as a Forward Deployed TPM — architecting implementations, building multi-agent workflows, and driving adoption from VP to end user.

Scroll to explore

About Me

Gaurav Profile Picture

I sit at the intersection of AI product, technical delivery, and customer-facing execution. My work spans the full stack of what it means to bring hard technology to production.

Currently as a Forward Deployed TPM at FleetPanda, I own end-to-end implementation for 7 enterprise fuel distributor accounts ($1.24M CARR). I embed on-site to map dispatch workflows, architect tailored solutions, and drive user adoption — and I’ve built a multi-agent system inside my own implementation workflow to scale quality without losing per-customer depth.

How I Think About Technical Delivery

Four operating principles stress-tested across AI agents, enterprise deployments, and systems that had to work in production

1

Start with the behavior, not the request

Users and customers rarely articulate the real problem — they describe a symptom.

The job is to find the behavior underneath the ask.

Real Example

A fuel distributor account said they needed "more driver training." The real behavior: drivers weren't the problem — dispatchers had only partially adopted the platform and were still calling drivers by phone instead of assigning jobs through it.

Once we focused on-site time on dispatcher confidence first — walk-throughs, live dispatch sessions, mapping their existing mental model onto the FleetPanda dashboard — driver adoption followed on its own within a week.

Key Principle

Solve the behavioral root cause, and the right solution becomes obvious.

2

Reduce complexity until the system is inevitable

Complex systems are easy to build. Systems that feel obvious to the people using them are hard.

Real Example

A MarTech CMS serving 18 enterprise properties took 8+ seconds to load and required engineering for every content change.

Simplifying the execution path and cutting load time to 2.5s reduced bounce rate by 22%, lifted organic traffic 39%, and gave non-technical teams full publishing independence.

Key Principle

If someone pauses and thinks "what do I do now?" — the system isn't done.

3

Measure what predicts outcomes, not what's easy to count

Vanity metrics feel good. Leading indicators change decisions.

I instrument for the signals that tell me something is working before the lagging metrics catch up.

Real Example

For the AI styling agent, instead of tracking clicks or sessions, I tracked:

  • time to first successful task completion
  • recovery rate after AI misinterpretations
  • retention through the first 5 interactions

These signals reshaped the roadmap twice before any aggregate conversion number changed.

Key Principle

Good metrics predict behavior. Great metrics give you time to course-correct.

4

Move fast — but build gates, not guardrails

Speed without structure creates the illusion of progress.

I sequence work so that each phase must prove itself before unlocking the next.

Real Example

Every FleetPanda enterprise implementation runs as a 6–8 week sequence with explicit adoption gates:

  • dispatcher sign-off before driver rollout
  • live order flow before invoicing goes live
  • accounting integration only after portal adoption is confirmed

This keeps velocity high while ensuring each layer is solid before the next one is built on top of it.

Key Principle

Momentum is a feature. Adoption gates are how you protect it.

Experience

Implementation Technical Project Manager

FleetPanda

May 2026 – PresentSan Francisco Bay Area, CA (Hybrid)

Owning end-to-end enterprise implementation across petroleum logistics accounts, deploying agentic workflows inside my own implementation process to scale quality without sacrificing per-customer depth.

Key Impact

Owning end-to-end implementation across 7 enterprise fuel distributor accounts representing $1.24M CARR — 2 live in production, 5 in active onboarding. Embed on-site with customers to map dispatch workflows, design tailored solutions on the FleetPanda platform, and drive adoption among dispatchers and drivers.
Deployed a multi-agent system inside my own implementation workflow — transcript extraction, customer-facing email drafts, internal CS notes, risk escalation, edit-detection learning loop, and weekly reporting — to scale engagement quality across accounts without sacrificing depth per customer.
Forward DeployedAgentic WorkflowsEnterprise ImplementationPetroleum LogisticsChange Management

Product Manager — Fashion AI Agent

fAIshion Inc.

Jul 2025 – Oct 2025San Francisco, CA

Led product strategy and delivery for a 0→1 AI-powered personal styling assistant. Translated research-level model outputs into clear, trustworthy user experiences and a scalable product foundation.

Key Impact

Owned the AI Stylist conversational agent inside fAIshion's virtual try-on platform, now live with 50K+ users and integrated across 14+ major retailers including ZARA, SSENSE, Nordstrom, Lululemon, H&M, and Farfetch.
Drove agent task success from 62% to 81% by reworking the interaction model when early iterations over-optimized for model accuracy at the cost of user trust.
Generative AIAI UXEvaluation FrameworksMixpanelMobilePython

Senior Technical Project Manager

WP Creative

Apr 2022 – Dec 2023Remote (NSW, Australia)

Led product and technical delivery for a MarTech SaaS platform serving 18+ enterprise properties. Drove full product lifecycle from discovery through launch, building the data infrastructure and workflow systems that enabled the team to move fast and measure what mattered.

Key Impact

Designed a drag-and-drop CMS experience that reduced campaign setup time by 41%, enabling marketing and ops teams to launch independently without engineering support.
Conducted 35+ customer interviews and workflow studies, shaping roadmap priorities that drove a 39% lift in organic traffic and 14% improvement in conversion across enterprise properties.
Enterprise SaaSMarTechAnalyticsWorkflow AutomationCMS

Associate Product Manager — Automation & Reliability

Hazesoft

May 2021 – Mar 2022Kathmandu, Nepal

Focused on improving the reliability and operational quality of enterprise cloud deployments through automation, observability, and structured process improvements.

Key Impact

Defined reliability KPIs and automated deployment workflows, reducing release time by 87% and manual steps by 70%
Built tiered observability (logs, metrics, traces) and alerting systems cutting detection latency by 55%
ReliabilityObservabilityDevOps CollaborationSLOsAutomation

Web Developer & Accessibility Coordinator

Blind Women Association of Nepal

Aug 2018 – Jan 2019Kathmandu, Nepal

Built and maintained a web presence for a nonprofit supporting blind women, with a focus on accessibility standards and usability for assistive technology users.

Key Impact

Developed and launched the organization's website with full WCAG accessibility compliance, enabling screen-reader and keyboard-only navigation.
Coordinated with staff to document content workflows and train non-technical team members on publishing and maintenance.
AccessibilityWeb DevelopmentNonprofitEarly Career

Education

3.8/4.0
GPA

Master of Science in Computer Science

San Francisco Bay University

January 2024 - December 2025•Fremont, California, USA
Focus Area:

Machine Learning, AI, Software Engineering

4.0/4.0
GPA

Bachelor of Science in Computer Science

St. Xavier's College

2017 - 2021•Kathmandu, Nepal
Focus Area:

Computer Science, Software Development

Featured Projects

Personal projects showcasing my technical skills and passion for innovation

AIHealthcareHackathon Winner

ELDA.AI

Winner of Cal Hacks 12.0 - Best Use of Claude by Anthropic

An AI-powered eldercare assistant designed to help seniors with daily tasks, medication reminders, and companionship. Built in 36 hours during Cal Hacks 12.0 at UC Berkeley.

Claude AI APIReactNode.jsPython+1 more
AI MatchingSocial ImpactFull-Stack

Aakha.org

AI-Powered Child Sponsorship Platform — Live at aakha.org

Aakha.org is a live child sponsorship platform that connects sponsors, NGOs, and children through an AI-powered matching system. The platform replaces a fragmented, manual, and opaque sponsorship process with a transparent, data-driven ecosystem — where the right sponsor finds the right child, NGOs manage operations efficiently, and every stakeholder has a purpose-built interface.

ReactNode.jsExpressPostgreSQL+4 more
AI AgentsReal-Time DataNext.js

NepalElection.chat

AI Election Copilot — Built & Deployed in 24 Hours

NepalElection.chat is a live AI election intelligence platform built and deployed in 24 hours during Nepal's 2082 federal election. It combines a multi-agent data pipeline scraping real-time results from Nepal's top news sources with a bilingual AI chat interface — giving any user instant answers about 165 constituencies, 3,406 candidates, and 77 districts in English or Nepali. Within 24 hours of launch: 13K Google Search impressions, 724 organic clicks, and users from 5 countries — all from zero.

Next.jsVercel Edge FunctionsUpstash RedisAI Chat Agent+4 more

Achievements & Recognition

Continuous learning and community leadership

Hackathons & Awards

October 2024

Cal Hacks 12.0

UC Berkeley

Built ELDA.AI, an AI-powered eldercare assistant using Claude API

Winner - Best Use of Claude by Anthropic

December 2022

FR. MARSHALL D. MORAN, S.J. MEMORIAL AWARD FOR EXCELLENCE IN ACADEMICS

St. Xavier's College

Recognized for outstanding academic excellence and consistent high performance throughout the academic year

Memorial Award for Academic Excellence

April 2022

LSRA Research Student Cycle III

St. Xavier's College, Research Team

Selected as a research student for the LSRA Research program, contributing to advanced research initiatives

LSRA Research Student

2020

Winner of "Rising Student ICT Awards 2020"

ICT Award 2020 - I C Tech Media Pvt. Ltd.

Awarded for outstanding achievement and innovation in Information and Communication Technology

Rising Student ICT Award Winner

Professional Certifications

6 Certifications

Claude Code in Action

Anthropic

November 2025

Hands-on certification covering Claude Code CLI, MCP Server integration, and agentic workflow development using Anthropic tooling.

AI Fluency for Students

Anthropic

November 2025

Certification demonstrating foundational and applied fluency in artificial intelligence concepts and Anthropic AI systems.

Google Project Management Certificate

Google (Coursera)

2024

Comprehensive certification covering project management fundamentals, Agile methodologies, and practical PM tools

Google Cloud Digital Leader Certification

Google Cloud

2024

Certification demonstrating understanding of cloud concepts, Google Cloud products, and digital transformation

AI for Product Management

Credly

2024

Specialized certification focused on managing AI/ML products, understanding AI capabilities, and ethical AI development

Agile Project Management

Coursera

2024

Professional certificate covering agile methodologies, sprint planning, and iterative product development

Leadership & Community

2024 - Present

Founder of SFBU Computer Club (Build & Break)

San Francisco Bay University

Founded and lead a computer science club focused on hands-on projects, hackathons, and technical skill development

2024 - Present

Chief Strategy Officer - Entrepreneurship Club

San Francisco Bay University

Lead strategic initiatives for the entrepreneurship club, organizing events, workshops, and networking opportunities for aspiring entrepreneurs

Let's Work Together

Open to Forward Deployed TPM, AI Solutions Engineer, and Senior Technical PM roles

Connect with me

Usually responds within 24 hours