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fAIshion.AI

Building Trust in AI Try-On Experiences

fAIshion Inc.July 2025 - October 2025Product Manager (Technical)
AI/MLTrust & TransparencyE-commerceGenerative AI

Summary

Led the development of an AI-powered virtual try-on platform, focusing on building user trust through transparency, accuracy indicators, and educational features. Delivered MVP in 11 weeks with +18% conversion improvement.

The Challenge

AI-generated try-on images can feel uncanny or misleading. Users hesitate to trust AI recommendations for purchase decisions. The core challenge was: How do we make users confident enough in AI-generated images to make real purchasing decisions?

My Approach

  • Reframed from "How do we make AI look perfect?" to "How do we make users trust imperfect AI?"
  • Conducted user research to identify trust barriers in AI-generated fashion imagery
  • Designed transparency features: accuracy scores, disclaimers, and comparison views
  • Implemented educational onboarding to set realistic expectations
  • Created feedback loops for continuous AI improvement

The Solution

Built a trust-first AI try-on platform with: (1) Accuracy indicators showing confidence levels for each generated image, (2) Side-by-side comparison views (original vs AI-generated), (3) Clear disclaimers about AI limitations, (4) Educational tooltips explaining how the AI works, (5) User feedback system to improve AI accuracy over time.

Measurable Impact

+18%
Conversion Rate

Increase in users who made purchases after using AI try-on

+25%
User Engagement

More users trying multiple outfits and exploring products

4.2/5
Trust Score

Post-launch user survey on AI recommendation trustworthiness

11 weeks
MVP Delivery

From concept to production launch with full feature set

Key Takeaways

Trust is earned through transparency, not perfection. Users accepted AI limitations when clearly communicated.

Education reduces friction. Teaching users how AI works increased adoption by 40%.

Feedback loops compound: User corrections improved AI accuracy, which increased trust, which generated more feedback.

Technical feasibility ≠ Product viability. The AI worked well technically, but required trust-building UX to drive adoption.

Technologies & Tools

Generative AIComputer VisionReactPythonTensorFlowFastAPI